Terms & Policies

Effective: September 29, 2026

These Terms & Policies govern your use of the website, services, and facilities of Our 3rd Space LLC, which owns and operates Our 3rd Space, Backstage, and BetterWorn Apparel. Please read them carefully.

Acceptance of These Terms

By using our website, creating an account, booking a room, purchasing tickets, placing an order, joining our rewards program, serving as a Host, attending an event, or otherwise using our services, you agree to these Terms & Policies, our Privacy Policy, and any event-specific policies that apply.

We may update these Terms & Policies from time to time. Changes take effect when they are posted on our website, and your continued use of our services after that time constitutes acceptance of the updated terms.

Our Right to Refuse or Remove Service

To protect our business, staff, guests, clients, and property, Our 3rd Space LLC reserves the right to decline any booking request, revoke Host status, remove content, suspend or cancel access to our services, or refuse service at our discretion, as permitted by law.

Age Requirements

• You must be at least 18 years of age to create an account, book a room, or serve as a Host.
• Certain events are restricted to guests 18 or older, or 21 or older, as stated on the event listing.
• Alcohol is served only to guests 21 or older who present valid identification.

Room Rentals

Our 3rd Space offers two rental spaces:

• Main Hall: approximately 1,400 square feet with a stage. $80 per hour Sunday through Thursday, and $100 per hour on Friday, Saturday, and holidays.
• Downstairs Studio: $30 per hour, every day. Suited to small gatherings of up to 15 guests. Please note that the Downstairs Studio is not ADA accessible.

Rental terms:

• Rooms are available from 8:00 AM to 12:00 AM (midnight).
• Rentals are booked in whole hours only, with a minimum of 1 hour and a maximum of 14 hours.
• All setup and cleanup must take place within the booked rental period.
• Bookings of 8 hours or more receive 20% off the room rate.
• A cleaning fee of $60 per room applies. The fee is waived when the renter leaves the space clean and removes all trash.
• A complimentary 20-minute tour is required for most events.
• Our 3rd Space reserves the right to decline any booking request.

Room Add-Ons

• Basic PA (Main Hall only): $80. Includes monitors, 1 to 2 microphones, Bluetooth, setup, and sound check. No audio technician is required.
• Complex PA (Main Hall only): $150, plus $25 per hour for the required audio technician.
• Spotlight: $50.
• Catering: priced by quote.
• Outside food: a $50 fee applies.
• Outside alcohol is not permitted.

Event Requirements

• Public events require general liability insurance of at least $1,000,000 per occurrence, naming Our 3rd Space LLC as an additional insured. Proof of coverage must be provided before the event.
• Sticky dots, tape, and other adhesives may not be applied to walls or furniture.
• Music volume is set in coordination with our staff, as residential apartments are located upstairs.
• Large or amplified sound systems require a certified audio engineer.

Damage and Overtime

• Renters are responsible for any damage caused by themselves or their guests.
• We may charge the card on file, or issue an invoice, for repairs, replacements, or additional cleaning resulting from damage or excessive mess.
• Use of the space beyond the booked end time is billed at the applicable hourly rate, rounded up to the next full hour, and charged to the card on file.

Booking and Payment

• To request a quote, customers provide their name, email address, and phone number, and save a payment card with Square, our payment processor. Customers consent to the card being saved for the booking process.
• No charge is made when a quote is requested.
• Our team reviews each request and responds within 2 to 3 business days.
• When a booking is approved, or when the customer confirms their online quote, a 50% deposit is charged to the saved card.
• The remaining balance is charged automatically to the same card 30 days before the event. No part of the balance is charged before then.
• For events 30 days away or less, the full amount is charged in a single payment at approval.
• If a booking request is declined, the saved card is removed.
• We never see or store full card numbers. We receive only the card brand and last four digits.

Refunds and Rescheduling

• Room rental deposits and payments are non-refundable.
• A booking may be rescheduled to another available date with at least 14 days' notice before the event. Amounts already paid will carry over to the new date. If you reschedule more than 30 days before your event, the balance has not yet been charged and will instead be charged 30 days before your new date.
• Within 14 days of the event, bookings can be neither refunded nor rescheduled.
• At checkout, customers must acknowledge our no-refund policy and agree to our Policies. We keep a record of the date and time of each acknowledgment.

Approved Hosts

Hosts are repeat renters who have been approved by our team. Host status may be granted or revoked at our discretion.

• Hosts may book instantly through the Member Area using a saved payment card.
• A Host's public event is listed on our Events page once payment has been received.
• Public events require a flyer that the Host has the right to use. Flyers may not contain nudity, hateful content, graphic violence, or illegal content, and we may remove any flyer that does not meet these standards.
• Hosts may cancel a booking through the Member Area up to 14 days before the event date. A cancellation is not a refund: payment carries over to a new date, and we will work with the Host to reschedule. Ticket sales and any remaining automatic balance charge are paused until the new date is set.

Pay from Ticket Sales Plan

The Pay From Ticket Sales plan is available to approved Hosts for events in the Main Hall only.

• The Host pays a guarantee of $150 per day, covering up to 7 hours, plus any add-ons at full price and applicable sales tax. These amounts are due at booking.
• No cleaning fee applies under this plan.
• All tickets must be sold through our website.
• Our kitchen and bar operate during the event.
• Our 3rd Space retains 30% of ticket sales, and the Host receives 70%. Both shares are calculated on ticket prices before tax and fees.
• Host payouts are issued by Zelle or check within 3 to 7 business days after the event.
• Guests pay Washington sales tax and the ticket service fee at checkout.

Host Ticket Sales on the Deposit Plan

• Hosts on the deposit plan may sell tickets through our website or use their own ticket link.
• When tickets are sold through our website, we pay the Host their ticket sales (ticket prices before tax and fees) minus our service fee of 3.0% plus $1.50 per ticket, by Zelle or check within 3 to 7 business days after the event.
• Payment processing fees and sales tax are paid by ticket buyers at checkout.
• Hosts who use their own ticket link collect their ticket sales directly.

Events and Tickets

• Events may be ticketed, free with RSVP, or ticketed through an outside ticketing site.
• All ticket sales are final, and ticket service fees are non-refundable.
• If we cancel an event, ticket holders will receive a refund. If we postpone an event, tickets remain valid for the new date.
• Additional event policies apply, including our Tickets & Refunds, Age & ID, Accessibility, and Community Guidelines policies. Our Community Guidelines include a zero-tolerance policy on hate.

Backstage

Backstage is our on-site kitchen and bar.

• Online orders may be placed for pickup at the bar or delivery to your table.
• Order Now is available from 6:30 PM to 10:30 PM.
• Pre-orders may be scheduled up to 30 days in advance, and must be placed at least 1 hour ahead of the requested time.
• Online orders include food and non-alcoholic beverages. Beer and wine are available at the bar to guests 21 or older with valid identification.
• Gratuity is optional.
• All food and beverage sales are final once prepared or served. If we make an error or there is a quality concern, please notify our staff right away and we will replace the item or issue a refund.

Allergies

• Please inform our staff of any allergies before ordering. Customers are responsible for providing accurate allergy information.
• Our kitchen handles common allergens, and we cannot guarantee that any food or beverage is free of allergens.

BetterWorn Apparel

BetterWorn Apparel offers thrifted, one-of-a-kind clothing in store and online.

• Returns are accepted within 14 days of purchase or delivery. Items must be unworn and unwashed, with tags attached. Approved returns are refunded to the original payment method.
• Because each piece is one of a kind, items cannot be exchanged for a different size.
• Shipping charges are non-refundable unless the error was ours.
• If an item arrives damaged or incorrect, please contact us with photos and your order number.
• Orders ship within 2 to 3 business days of the order date via FedEx flat-rate shipping within the United States. Delivery times are determined by FedEx.
• Free local pickup is available at 609 Main St.

Donations

• Donations are accepted online and processed through Square.
• Our 3rd Space LLC is a small business, and donations to Our 3rd Space LLC are not tax-deductible. Our nonprofit, H.O.M.E (Human Outreach, Mutual-Aid & Education), has its 501(c)(3) status in progress.
• Donations are non-refundable, except for donations charged in error. Requests regarding an erroneous charge must be made within 30 days.

Rewards Program

Our rewards program is operated through Square Loyalty.

• Members earn 1 point for every $1 spent, before tax.
• Rewards: 100 points for $10 off, 150 points for 15% off, and 200 points for 20% off.
• Points are earned on every purchase, in person and online, including Backstage, BetterWorn Apparel, room bookings, and event tickets. Donations do not earn points. Purchases are matched to members by phone number or email address.
• Online purchases made in the 90 days before a member joins or links their rewards are added automatically when they join.
• Enrollment requires a phone number. Square may send members text messages about their points and rewards. Message and data rates may apply. Reply STOP at any time to opt out.
• Points do not expire while the program is active and have no cash value. We may modify or discontinue the program at any time.

Member Accounts

• Member accounts are free.
• Members may view their rewards, tickets, and RSVPs, and update their name and phone number.
• Members may remove saved payment cards, except a card that is still scheduled to pay for an upcoming booking.
• To change the email address on an account, please contact our team.

Emails and Messages

• We send automated messages as part of our services, including booking request confirmations, tour confirmations, event tickets and reminders (through Wix), and payment receipts and rewards texts (through Square).
• Our staff may also email customers directly regarding their bookings.
• Marketing emails are sent only to those who subscribe to our newsletter. Creating an account, booking a room, or making a purchase does not subscribe anyone to marketing emails, and subscribers may unsubscribe at any time.

Customer Responsibilities

Customers, renters, Hosts, and guests are expected to provide accurate information, follow all applicable policies, treat our property and staff with respect, and ensure that their guests do the same.

We may restrict or refuse service when any conduct, content, activity, or use of our property violates these Terms & Policies or presents a safety, property, legal, or operational concern.

Governing Law

These Terms & Policies are governed by the laws of the State of Washington. Any disputes will be resolved in Clark County, Washington.

Contact Us

Our 3rd Space LLC
609 Main St
Vancouver, WA 98660
Phone: (360) 329-2002
Email: support@our-3rd-space.com
Website: www.our-3rd-space.com